PAYMENT AND SHIPPING INFORMATION
U.S.A.
and Canada
Jewelry
Prices are given in US Dollars. Shipping
and handling
to Canada and the U.S.A. is USD 7.00
per item by regular
Canada Post mail
unless indicated otherwise; for
expedited, express or other rates please contact us so
that we may advise you of the cost for all the options.
Insurance is included, but the customer is responsible
for any eventual import duties/taxes. Please note that a valid
address is required (sorry, we do not ship to US P.O. / APO/ FPO boxes).
Crystals, Rocks and Minerals
For most items, shipping and handling to the U.S.A. and Canada is USD
8.00 per item by regular Canada Post mail
unless indicated otherwise; for
expedited, express or other rates please contact us so
that we may advise you of the cost for all the options.
Insurance is included, but the customer is responsible
for any eventual import duties/taxes.
Please note that shipping for
some items from our "Home Enhancement and
Decor Collection" may be greater, depending on the weight of the item/s.
We will indicate higher shipping costs within the description of the
relevant item/s.
Multiple Purchases
For purchases of 3 or more items at the same time,
we can combine shipping by regular Canada Post mail. In such
instances, we will remit the difference to you.
Canadian buyers will be charged the mandatory GST. Quebec buyers will
also be charged the mandatory QST.
Payment
We accept the following payment
methods:
-
credit card payment by PayPal
- Canadian
Money Order (issued by recognized banks)
- Canadian
Postal Money Order
-
International Money Order
- personal
cheques, which must clear before shipping
Sorry, we cannot accept U.S. Postal
Money Orders.
We will ship on receipt of payment.
Loss / Delay of Shipment
Since shipping is carried out by a third party, any risk
of loss of items passes to the customer once we deliver the parcel to
the carrier. If you do not receive your purchase within 21 days of the
date of purchase, you should immediately notify Amaranth.
We
will assist you in trying to track the package, but will not be held
liable for lost or delayed shipments. However, should your purchase be
returned to us within 31 days from the date of purchase, with the
original packaging completely intact, you have the option of either
having it shipped again at additional shipping cost or being
reimbursed the price of the purchase, less shipping costs.
Damage sustained during shipping
Sometimes an item may be damaged during transit. Please
inspect your package immediately on receipt and in the presence of the
delivery person. You should not sign receipt until after your
inspection. If there is any damage, note the particulars of the damage
on the delivery bill and have the delivery person sign it as
verification. You will need to keep all packaging materials as the
carrier may wish to inspect the package. Notify the carrier and
Amaranth within 24 hours to file a claim request.
Failure to comply with the above procedure may result in a denial of
your damage claim. We will process refunds as soon as the claim is
settled with the carrier.
INTERNATIONAL
Jewelry
International shipping and
handling is USD 15.00 per item by regular Canada Post (surface) mail unless indicated
otherwise; for expedited, express or other rates please contact us so
that we may advise you of the cost for all the options. Insurance is included, but the customer is responsible
for any eventual import duties/taxes.
Please
note that a valid address is required (sorry, we do not ship to
international P.O. boxes).
Prices are given in US Dollars. For
prices in your currency, please go to XE.com's Universal Currency Converter
for conversion per current exchange rates.
Crystals, Rocks and Minerals
For most items, shipping and handling to International destinations
is USD 15.00 per item by regular Canada Post (surface) mail unless indicated
otherwise; for expedited, express or other rates please contact us so
that we may advise you of the cost for all the options.
Please note that shipping for some items from our "Home Enhancement and
Decor Collection" may be greater, depending on the weight of the item/s.
We will indicate higher shipping costs within the description of the
relevant item/s.
Multiple Purchases
For purchases of 3 or more items at the same time,
we can combine shipping by regular Canada Post mail. In such
instances, we will remit the difference to you.
Payment
We accept the following payment
methods:
-
credit card payment by PayPal
-
International
Money Orders (issued by recognized banks)
We will ship on receipt of payment.
Loss / Delay of Shipment
Since shipping is carried out by a third party, any risk
of loss of items passes to the customer once we deliver the parcel to
the carrier. If you do not receive your purchase within 21 days of the
date of purchase, you should immediately notify Amaranth.
We
will assist you in trying to track the package, but will not be held
liable for lost or delayed shipments. However, should your purchase be
returned to us within 31 days from the date of purchase, with the
original packaging completely intact, you have the option of either
having it shipped again at additional shipping cost or being
reimbursed the price of the purchase, less shipping costs.
Damage sustained during shipping
Sometimes an item may be damaged during transit. Please
inspect your package immediately on receipt and in the presence of the
delivery person. You should not sign receipt until after your
inspection. If there is any damage, note the particulars of the damage
on the delivery bill and have the delivery person sign it as
verification. You will need to keep all packaging materials as the
carrier may wish to inspect the package. Notify the carrier and
Amaranth within 24 hours to file a claim request.
Failure to comply with the above procedure may result in a denial of
your damage claim. We will process refunds as soon as the claim is
settled with the carrier. |